Terms of Service

Welcome to Life of Joï LLC (“Life of Joï”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.


1. Use of Our Services

You must be at least 18 years old to use our Services or make a purchase.
You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

You also agree not to:

  • Interfere with or disrupt the operation of the Services
  • Attempt to access areas of the website you are not authorized to access
  • Use any automated means to collect data from the website
  • Modify, reverse engineer, or copy any part of the Services

We reserve the right to refuse service to anyone for any reason at any time.


2. Account Information

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.
Please notify us immediately if you believe your account has been compromised.

We may suspend or terminate accounts that violate these Terms or appear to be fraudulent.


3. Orders and Payments

By placing an order, you agree that:

  • All information you provide is accurate, complete, and current
  • You have the legal right to use the payment method provided
  • You consent to being charged for the order

We reserve the right to cancel or refuse any order if we suspect fraud, misuse, or inaccurate information.

Prices are listed in USD unless otherwise indicated.
Prices may change at any time without notice.


4. Fulfillment and Shipping

All Life of Joï products are made to order through our fulfillment partners.
Shipping times and processing times are estimates and can vary based on product type, carrier delays, season, and location.

Full details can be found in our Shipping Policy.


5. Returns and Refunds

Because items are made to order, we only accept returns or offer refunds for:

  • Defective items
  • Damaged items
  • Misprinted items
  • Orders lost in transit

We do not offer returns or exchanges for buyer’s remorse, incorrect sizing, or color preference.

Full details can be found in our Returns and Refunds Policy.


6. Intellectual Property

All content on our website and in our materials—including text, branding, logos, graphics, designs, images, videos, and product concepts—is owned by Life of Joï or used under license.

You may not copy, reproduce, modify, distribute, or create derivative works from our content without written permission.


7. Third-Party Services

Our website may include links to third-party sites, services, or tools. These are provided for convenience only.
We do not endorse or control these third parties and are not responsible for their content, policies, or practices.

Your use of third-party services is at your own risk and subject to their own terms.


8. Product Descriptions and Availability

We aim to display accurate product descriptions, images, and colors.
However, variations may occur due to screen settings, print processes, or material differences.

We reserve the right to:

  • Change or discontinue products at any time
  • Limit quantities
  • Update pricing or descriptions
  • Correct errors or inaccuracies


9. User Content

If you tag us, submit a review, send a message, or share any content with us, you grant Life of Joï a non-exclusive, royalty-free, perpetual license to use, share, modify, and display that content for marketing and promotional purposes.

We will not use your full name or identity without your permission.


10. Prohibited Conduct

You agree not to use the Services to:

  • Harass, threaten, or harm others
  • Violate intellectual property rights
  • Upload harmful code, viruses, or malware
  • Violate any applicable laws

We may suspend or terminate access for conduct that violates these Terms.


11. Limitation of Liability

To the fullest extent permitted by law:

  • Life of Joï is not liable for any indirect, incidental, special, or consequential damages
  • Life of Joï is not responsible for losses resulting from delays, shipping issues, or third-party service failures
  • Our total liability to you for any claim related to the Services will not exceed the amount you paid for the product or service in question


12. Disclaimer

Our Services are provided “as is” and “as available”.
We make no guarantees regarding uptime, accuracy, or completeness.

We disclaim all warranties, express or implied, to the fullest extent permitted by law.


13. Indemnification

You agree to indemnify and hold Life of Joï harmless from any claims, losses, damages, or expenses, including attorney fees, arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any laws or rights of others


14. Changes to These Terms

We may update or modify these Terms at any time.
Updates take effect when posted to the website.
Your continued use of the Services means you accept the updated Terms.


15. Governing Law

These Terms are governed by the laws of the United States and the State of Florida, without regard to conflict-of-law principles.


16. Contact Us

If you have questions about these Terms, please contact us at:

Life of Joï
Email: hello@lifeofjoi.co